Home Awards National survey reveals top marks for Liverpool care home

National survey reveals top marks for Liverpool care home

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RMBI Home The Tithebarn in Liverpool has received top marks in a nationwide survey of care home residents. The results showed that 100% of residents polled said that they were satisfied with the overall standard of care in their Home.

Amongst the findings, 100% of residents polled said that staff treat them with kindness, dignity and respect and that the Home is a safe and secure place to live. All residents polled said that they can have visitors when they want to. RMBI Care Co. is committed to providing the highest quality of care and encourages the support of family and friends during later life. Their involvement can have a huge positive impact on a person’s health and wellbeing and it helps residents to stay connected.

The Your Care Rating survey is the UK’s largest survey of care home residents. Now in its sixth year, it aims to give care home residents a voice by giving their views through an independent survey. It helps care providers to see which areas they are performing well in and also where they can improve the quality of care. A total of 16,784 residents in 820 homes across the country took part.

Linda Johnson, Home Manager, said: We have been taking part in the Your Care Rating surveys for several years now and the results provide our Home with invaluable feedback. Care for older people is changing and becoming more and more complex, so it’s important for us to look for different ways of working with our residents and their loved ones. Their insight helps us to provide the best possible service, so we can tailor our support to meet residents’ individual needs.

 

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After 34 years working in numerous operational and communications disciplines for three FTSE companies (Yorkshire Electricity; Meggitt and BAE Systems), at over a dozen locations, in January 2018, I became the inaugural editor of Business Merseyside. Business Merseyside is a good news, Merseyside focused, business website and daily newsletter. Over the years, I have written hundreds of press releases, features for trade magazines, copy for websites and brochures, edited in-house magazines and newsletters, as well as presenting a radio programme on Chorley FM. This experience has given me the ideal background for editing Business Merseyside.