Get in Touch With Us
Got a question about a casino we've reviewed, a correction to flag, or feedback on how we rank sites? This page explains the best way to reach us and what you can expect once your message lands in our inbox.
The Best Way to Reach Our Team
Email is the most reliable route to us. Send your message to [email protected] and a real person will read it — we don't rely on canned replies. Where possible, tell us what your enquiry relates to (a specific brand, a bonus term, a technical issue with the site) so we can get back to you with something useful rather than a generic response.
We aim to reply within two working days. During busier periods it can take a little longer, and we'd rather take the time to give you an accurate answer than rush a half-right one.
What We Can Help With
- Questions about a specific casino — If you want more detail on how a brand's welcome offer works, what payment methods it supports, or anything else covered in our list of top non Gamstop casinos, ask away.
- Corrections — Offer terms, ratings and game libraries at non Gamstop casinos change often. If you spot something on this site that looks out of date, tell us and we'll check it.
- Feedback on our ranking method — We're happy to explain in more detail how a brand ended up where it did, or to hear where you think we've got something wrong.
- Content suggestions — If there's a topic around casinos operating outside the Gamstop self-exclusion scheme that you think we should cover, let us know.
- Concerns about gambling behaviour — If you or someone close to you is struggling to control their gambling, say so in your message. We can point you towards independent support services; we won't lecture you, but we also won't pretend the risk isn't real.
What Not to Expect From This Page
We're a review and comparison site, not a casino operator, so we can't action deposits, withdrawals, account verification or bonus disputes on a brand's behalf — those need to go directly to the casino's own support team, usually via live chat or email on their site. What we can do is help you understand what you're looking at before you sign up, including how welcome offers, wagering requirements and payment options generally work across the market.
Before You Get in Touch, You Might Find This Useful
Many of the questions we get asked are already answered in our main guide. If you're trying to decide between brands, our roundup of the leading non Gamstop casinos covers how we rate and rank sites, what to check before joining, and the kinds of bonuses and game libraries on offer. It's worth a look before or after you message us.
How We Handle Your Message
Whatever you send us stays between you and our editorial team. We use it to answer your enquiry, correct our content where needed, or shape what we cover next — nothing more. If your message leads to a change on the site, we're glad you took the time to write in.
You must be 18 or over to contact us about gambling-related content, in line with the age restriction that applies across this site.